E-commerce Fulfillment

E-commerce fulfillment — fast, accurate & customer-ready

Store, pick, pack and ship your online orders with a logistics partner that understands SLAs, customer experience, and the realities of modern e-commerce growth.

D2C & marketplace ordersSame-day / next-day readyScalable for growth and peaks

Fulfillment that keeps promises your brand makes online

Customers don’t see your warehouse or logistics. They just see whether their order arrived on time, in good condition, and exactly as expected. Late dispatches, wrong items, or poor packaging can quickly damage trust and repeat business.

Freight Ways Logisticss runs e-commerce fulfillment as a disciplined operation: inventory under control, orders picked accurately, parcels packed consistently, and shipments handed over to last-mile partners on time — day after day, sale after sale.

Why brands trust us for e-commerce fulfillment

Inventory under control

Clear stock visibility, fast receiving and accurate bin-level counts.

Disciplined order processing

Standard picking routes, checks and SLAs for every order batch.

Customer-ready packaging

Packing aligned with your brand, product fragility and courier guidelines.

Courier & last-mile integration

Handover aligned to cut-offs and service levels across multiple carriers.

What our e-commerce fulfillment service includes

A complete backend for your online store — from inbound stock to delivered parcel.

Inbound receiving & put-away

Smooth receipt of supplier shipments and quick availability for sale.

  • GRN and quantity verification
  • Damage checks and labelling
  • Bin-based put-away with location control

Inventory management

Real-time stock levels, SKU tracking and reconcilations.

  • Cycle counting and audits
  • Segregation by batch / expiry where needed
  • Stock availability for multiple channels

Order picking operations

Efficient picking flows tailored to your order patterns.

  • Single, batch & wave picking
  • Optimized pick paths
  • Scan-based accuracy (where enabled)

Packing & value-added services

Packing that protects the product and reflects your brand.

  • Brand packaging & inserts
  • Kitting & bundling
  • Fragile / special handling SKUs

Shipping & courier handover

On-time dispatch into multi-courier networks.

  • Label generation support
  • Courier selection by SLA / cost / zone
  • Aligned to pickup cut-offs

Returns (RTO) & reverse logistics

Managing returns without losing control of inventory and cost.

  • Physical and system receipt
  • QC and grading (resale / refurb / scrap)
  • Re-stocking or disposal as per policy

Built for modern online brands

Whether you’re just scaling beyond in-house fulfillment or managing high daily order volumes, we tailor operations to your growth stage.

Direct-to-consumer (D2C)
Marketplace sellers
Omni-channel retailers
Subscription & box brands
Lifestyle & fashion labels
Electronics & accessories

How our e-commerce fulfillment flow works

A simple, clear process designed to keep orders moving and customers informed.

1

Inbound & setup

Receive products, set up SKUs and storage locations, and align packing standards.

2

Order routing & priorities

Define SLAs by channel, product type and courier service levels.

3

Pick & pack execution

Daily waves and cut-offs to ensure orders are ready for dispatch on time.

4

Courier handover & tracking

Parcel handoff aligned with pickup schedules and tracking availability.

5

Exceptions & support

Handling address issues, failed deliveries, and delivery re-attempts with clear communication.

6

Returns & continuous improvement

Structured returns handling and regular reviews on SLA, cost, and customer feedback.

What we typically improve

Order accuracy

↑ 98–99.8%

Structured picking and checking dramatically reduce wrong-item shipments.

On-time dispatch

↑ 95–99%

Wave planning and SLA-based cut-offs keep parcels moving on time.

Cost per order (all-in)

↓ 5–15%

Better storage layout, picking efficiency and courier selection logic.

Frequently asked questions

What order volumes do you support?

We can support early-stage brands with modest volumes as well as established brands with high daily order counts — with a model that scales with you.

Can you integrate with our web store or marketplace tools?

We can work with your existing workflows and, where required, coordinate with your tech partners or connectors that sync orders and inventory.

Do you handle multi-channel fulfillment?

Yes. We can support direct website orders, marketplaces, and B2B replenishment from the same inventory pool with clear segregation and reporting.

How quickly can we go live?

Depending on complexity, we can typically move from design to go-live in a matter of weeks, starting with a pilot and scaling from there.

Ready to hand over your fulfillment to a specialist team?

Share your current order volumes, channels and pain points — we’ll propose a tailored e-commerce fulfillment solution.